![]() After 12 months, your statutory rights as a consumer will continue to apply. If we are unable to repair or replace the item we will provide you with a full refund instead. If this 30-day period has passed, we will still repair the goods free of charge or, if you prefer, replace them provided that you report the fault within 12 months of purchase. Under The Consumer Rights Act 2015, if any goods delivered to you are faulty or unfit for purpose, provided you notify us within the first 30 days of purchase, you can ask us to send you a full refund or, if you prefer, exchange or replace your product. In the unfortunate event of your goods being faulty you are covered under The Consumer Rights Act 2015 You will be responsible for the cost of return shipping.Īny shipping charge on the original order is non-refundable. Returned items must be in "as new" condition and include all original packaging. You then have a further 14 days from the date you notify us that you'd like to cancel your order to return the goods to us.If you wish to return an item, you must inform us by emailing Please include your order number in the email. The Consumer Contracts Regulations gives you a cancellation period that starts the moment you place your order and ends 14 days from the day you receive your goods. ![]() Orders from our website are covered under the Consumer Contracts Regulations. ![]()
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